How It Works

How Vinsta Works

Vinsta connects someone who wants food with the restaurant that makes it and the delivery partner who brings it to them.

Participants

Who Vinsta has to serve

Vinsta only works when it works for the customer, the restaurant and the delivery partner at once.

Opens Vinsta with something they want to eat. Their experience is judged on how quickly and clearly they can get it.

Prepares the food. Vinsta brings them orders and lets them manage their menu and availability.

Completes the last step between the restaurant and the customer, working through Vinsta's delivery network.

In Practice

From opening the app to a completed delivery.

01
Discover
Browse restaurants and cuisines available in the delivery area.
02
Select
Explore menus and build an order from a restaurant's available items.
03
Order
Confirm the order and complete checkout through the supported payment options.
04
Track
Follow the order's progress from the restaurant through to delivery.
05
Enjoy
The order is delivered and completed through the Vinsta network.

Step by Step

The stages an order passes through on Vinsta.

01
Discover
A customer opens Vinsta and sees restaurants available in their delivery area.
02
Browse
They explore menus and compare what each restaurant offers.
03
Order
They build an order from a restaurant's available items and confirm it.
04
Payment
Checkout is completed through the payment options the platform supports.
05
Restaurant preparation
The restaurant receives the order and begins preparing it.
06
Delivery assignment
The order is matched to a delivery partner on the Vinsta network.
07
Delivery tracking
The customer can follow the order's progress as it makes its way to them.
08
Order completion
The order is delivered and the transaction is completed on the platform.

Questions

If you have a question about how Vinsta works or a partnership you would like to discuss, get in touch.